7-3 Solution Implementation

Team Formation (HFC) Responsibilities. The FAA HFC plays several roles in Solution Implementation (SI):

• Step 1. Adding the SI Contractor HFC to the Human Factors Working Group and revising the membership of that group as needed
• Step 2. Providing members for the SI Computer Human Integration (CHI) Team (user team)
• Step 3. Ensuring the transfer of HF insights developed during the stages prior to SI to the contractor HFC (and supporting HF practitioners) and Systems Engineering (SE) team as well as the SI CHI team.
  

Transfer Documents from Previous Stages. Some of these insights can be provided through the HF requirements associated with the Statement of Work (SOW) for SI itself, while others can be provided to the contractor SI team based on documents in transfer packages, as well as any storyboards and/or prototype(s), produced during Research for Service Analysis and earlier AMS stages.

Such mechanisms for the transfer of knowledge from the earlier stages to the SI CHI and SE teams are important because it is unlikely that that the requirements in the SOW for SI can fully communicate all of the insights gained during the earlier stages.

In addition, such a transfer of knowledge can be further supported by transitioning a limited number of members from the CHI team set up during the Research for Service Analysis to remain as members of the CHI team for SI, thus providing continuity. To achieve this, when appropriate the FAA HFC can request one or two specific individuals who were on the CHI team supporting the Research for Service Analysis remain on the CHI team for SI, keeping in mind that the bargaining unit makes the choices, and also keeping in mind that there is value in also bringing in members who have not previously been associated with this particular SI in order to include “fresh eyes”.