4-2 Service Analysis and Strategic Planning

HF Involvement. SASP indicates: “The service organization or program office, facilitated by the Human Factors Division (ANG-C1), should address HF as early as practical to minimize technical, programmatic, and operational risk. In order to assess the appropriate level of HF involvement, ANG-C1 can assist coordination with agency HF resources such as the HF Acquisition Working Group to identify HF specialists that might provide direct support or other resources to a program. Ideally, HF specialists are involved prior to the CRD (Concept and Requirements Definition) phase and throughout the AMS lifecycle to help gather data about the service environment and participate in the preliminary shortfall analysis”.

HF input to documentation during and subsequent to SASP provides essential HF information upon which to build good requirements, supporting the preparation of cost, benefit, and risk analyses and developing plans, specifications, and a statement of work. This includes consideration of how:

• Operational concept, system architecture, procedures and human-system interface design impact user performance (efficiency and safety)
• Human-systems considerations impact human resources or performance outside the boundary of the product being acquired