4-2 Service Analysis and Strategic Planning
HF Involvement. SASP -indicates: Activities.“The service organization or program office, facilitated by the Human Factors Division (ANG-C1), should address HF tasksas completedearly as practical to minimize technical, programmatic, and operational risk. In order to assess the appropriate level of HF involvement, ANG-C1 can assist coordination with agency HF resources such as the HF Acquisition Working Group to identify HF specialists that might provide direct support or other resources to a program. Ideally, HF specialists are involved prior to the CRD (Concept and Requirements Definition) phase and throughout the AMS lifecycle to help gather data about the service environment and participate in the preliminary shortfall analysis”.
HF input to documentation during and subsequent to SASP include:provides essential HF information upon which to build good requirements, supporting the preparation of cost, benefit, and risk analyses and developing plans, specifications, and a statement of work. This includes consideration of how:
P. 4-3:HF Aspects ofOperationalNeedsconcept, system architecture, procedures and human-system interface design impact user performance (efficiency and safety)P.Human-systems4-4:considerationsHF Aspects of Shortfalls(seeShortfallAnalysisReportGuide.doc (live.com))P. 4-5:HF Aspects of Concept Changes
The HF analyses may include consideration of factors such as workflow, usability, procedures, equipment, workload/staffing,impact human errorsresources andor operationalperformance suitability. It can include consideration of bothoutside the materiel (e.g., equipment) and non-material (e.g., procedures) aspects of needs, shortfalls, and operational concepts. Some of this content may be supported by the transfer package from prior Research for Service Analysis. A listboundary of the relevantproduct HFbeing questionsacquired to
be addressed during SASP and relevant documents are contained in the HF Acquisition Management System (AMS) Lifecycle Checklist.