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4-1 Service Analysis and Strategic Planning

Service Analysis and Strategic Planning (SASP) is the first stage in the formal AMS process once a proposed acquisition investment has been approved for evaluation by the FAA Joint Resources Council. 

In this stage the HF aspects of operational needs, shortfalls and concept changes are analyzed. 

HumanSASP FactorsActivities. Involvement.HF tasks completed during SASP include:

  • P. 4-2: SASPHF Involvement
    • indicates:
  • P. “4-3: HF Aspects of Operational Needs
  • P. 4-4: HF Aspects of Shortfalls (see ShortfallAnalysisReportGuide.doc (live.com))
  • P. 4-5: HF Aspects of Concept Changes

The serviceHF organizationanalyses ormay programinclude office,consideration facilitatedof factors such as workflow, usability, procedures, equipment, workload/staffing, human errors and operational suitability. It can include consideration of both the materiel (e.g., equipment) and non-material (e.g., procedures) aspects of needs, shortfalls, and operational concepts. Some of this content may be supported by the Humantransfer Factorspackage Divisionfrom (ANG-C1),prior shouldResearch addressfor Service Analysis. 

A list of the relevant HF as early as practicalquestions to minimizebe technical,addressed programmatic,during SASP and operationalrelevant risk.documents Inare ordercontained to assess the appropriate level of HF involvement, ANG-C1 can assist coordination with agency HF resources such asin the HF Acquisition WorkingManagement Group to identify HF specialists that might provide direct support or other resources to a program. Ideally, HF specialists are involved prior to the CRDSystem (ConceptAMS) andLifecycle Requirements Definition) phase and throughout the AMS lifecycle to help gather data about the service environment and participate in the preliminary shortfall analysis”.

HF input to documentation during and subsequent to SASP provides essential HF information upon which to build good requirements, supporting the preparation of cost, benefit, and risk analyses and developing plans, specifications, and a statement of work. This includes consideration of how:Checklist.

  • Operational concept, system architecture, procedures and human-system interface design impact user performance (efficiency and safety)
  • Human-systems considerations impact human resources or performance outside the boundary of the product being acquired 
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