Human Factors in the FAA Acquisition Management Process
1. Home: Introduction (2 pgs)
2. Why Integrate Human Factors? (8 pgs)
2-1 Why Integrate Human Factors?
There are many reasons why the integration of Human Factors (HF) is important in FAA acquisitions...
2-2 Why Integrate Human Factors?
FAA Policies Requiring the Integration of HF in Acquisitions. FAA Acquisition Management Policy ...
2-3 Why Integrate Human Factors?
HF Benefits. To help ensure that acquisitions will be useful, usable and actually used, it is imp...
2-4 Why Integrate Human Factors?
Required Confirmation of HF in in Service Review (ISR) Checklist (FAA network user only). The FAA...
2-5 Why Integrate Human Factors?
Industry Experience with the Value of Early Integration of HF in Design. In addition to FAA requi...
2-6 Why Integrate Human Factors?
HF Experiences with the Incorporation of Advanced Technologies. This need to begin integration of...
2-7 Why Integrate Human Factors?
HF Perspectives in Defense Acquisition Policies. The importance of effective integration of HF in...
2-8 Why Integrate Human Factors?
Important HF Questions to Address During Acquisitions. The Human Factors AMS Lifecycle Checklist ...
3. Research for Service Analysis (12 pgs)
3-1 Research for Service Analysis
Section 3 deals with the integration of HF prior to approval to initiate the formal Acquisition ...
3-2 Research for Service Analysis
Triggers for Developing Proposed Acquisition. There are a number of different sources of triggers...
3-3 Research for Service Analysis
HF Guidance When Proposing Small Acquisition Projects. This can be provided by the FAA Human Fact...
3-4 Research for Service Analysis
HF Integration When Proposing Large Acquisition Project. For larger projects, significant Researc...
3-5 Research for Service Analysis
Completing Requirements of In Service Review (ISR) Checklist. Another example of important HF iss...
3-6 Research for Service Analysis
Sample Requirements in ISR Checklist. There are a number of requirements in the ISR Checklist (FA...
3-7 Research for Service Analysis
Planning the HF Effort. For large projects, there are several steps that are important to ensure ...
3-8 Research for Service Analysis
Specifying Human Factors Activities. A large project should include a focus on workflow, usabilit...
3-9 Research for Service Analysis
Monitoring and Reviewing HF Activities and Deliverables. For large projects, there are several st...
3-10 Research for Service Analysis
Specifying Contents of the Transfer Package. For large projects, the findings from the Research f...
3-11 Research for Service Analysis
Sample Contents of a Transfer Package. The table of contents of a sample transfer package develop...
3-12 Research for Service Analysis
Research for Service Analysis: Conclusion Triggers. Research for Service Analysis is triggered b...
4. Service Analysis and Strategic Planning (5 pgs)
4-1 Service Analysis and Strategic Planning
Service Analysis and Strategic Planning (SASP) is the first stage in the formal AMS process once ...
4-2 Service Analysis and Strategic Planning
HF Involvement. SASP indicates: “The service organization or program office, facilitated by the H...
4-3 Service Analysis and Strategic Planning
HF Aspects of Operational Needs. The FAA document “Guidelines for Service Analysis & Strategic Pl...
4-4 Service Analysis and Strategic Planning
HF Aspects of Shortfalls. There are many types of shortfalls that should be considered, such as m...
4-5 Service Analysis and Strategic Planning
HF Aspects of Concept Changes. This effort focuses on the specification of changes in the operati...
5. Concepts & Requirements Definition (6 pgs)
5-1 Concept & Requirements Definition
The Concept & Requirements Definition (CRD) Stage of the Acquisition Management System (AMS) proc...
5-2 Concept & Requirements Definition
Conduct HF Assessments to Support Refinement of Operational Shortfalls. During the CRD phase, HF ...
5-3 Concept & Requirements Definition
Conduct HF Assessments to Support Refinement of Concepts. As indicated in crdguidelines.pdf (faa....
5-4 Concept & Requirements Definition
HF Assessments to Support Development of Solutions and Requirements. The analysis of solutions an...
5-5 Concept & Requirements Definition
HF Input to Preliminary Program Requirements Document. During CRD, the Preliminary FAA HFC will i...
5-6 Concept & Requirements Definition
Preliminary FAA Integrated HF Program (FAA IHFP). One of the products of CRD produced by the prel...
6. Investment Analysis (4 pgs)
6-1 Investment Analysis
The Investment Analysis (IA) stage of the Acquisition Management System (AMS) process consists of...
6-2 Investment Analysis
Creation of Human Factors Working Group (HFWG). The role of the HFWG is to assure that all HF iss...
6-3 Investment Analysis
HF input for Substages of Investment Analysis. The HF input is provided for both the initial and ...
6-4 Investment Analysis
HF Investment Analysis (IA) Inputs for AMS Lifecycle Checklist. The IA tab of the HF AMS Lifecycl...
7. Solution Implementation (7 pgs)
7-1 Solution Implementation
FAA HF Coordinator (FAA HFC) Responsibilities. In support of the implementation based on the Solu...
7-2 Solution Implementation
General FAA HF Coordinator (HFC) Responsibilities. In the previous sections, the role of the FAA ...
7-3 Solution Implementation
Team Formation (HFC) Responsibilities. The FAA HFC plays several roles in Solution Implementation...
7-4 Solution Implementation
Monitoring and Coordinating Contractor and Support Team Activities. The FAA HFC plays several rol...
7-5 Solution Implementation
Participating in Ongoing FAA Contractor and Working Group Meetings. The FAA HFC plays several rol...
7-6 Solution Implementation
Approving Plans and Results of Contractor HF Empirical Evaluations. The FAA HF Coordinator (HFC) ...
7-7 Solution Implementation
Observing HF Activities and Approving Contractor’s HF Deliverables. Step 11. Observing contrac...
8. In-Service Management (4 pgs)
8-1 In-Service Management
HF Activities for In-Service Management. There are two reasons for post-deployment assessments fr...
8-2 In-Service Management
HF Post Implementation Assessments. There are a variety of complementary sources to support these...
8-3 In-Service Management
Potential Post Implementation HF Issues. There are a variety of reasons why HF issues could arise...
8-4 In-Service Management
Opportunities for Future Enhancements. While monitoring post-deployment performance, opportunitie...