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1-1 Home: Introduction
This site provides information for FAA program and engineering managers, FAA human factors coordinators and user teams for managing the effective integration of human factors in the FAA acquisition process supporting Air Traffic Control, Air Traffic Flow Manag...
1-2 Home: Introduction
The goal of this site is to provide guidance and information regarding responsibilities for the integration of Human Factors (HF) within the FAA acquisition process for: FAA program and systems engineering management FAA Human Factors Coordinators Memb...
2-1 Why Integrate Human Factors?
There are many reasons why the integration of Human Factors (HF) is important in FAA acquisitions. The following pages in Chapter 2 summarize this range of considerations. P. 2-2: FAA policies requiring the integration of HF in acquisitions P. 2-3: Benefit...
2-2 Why Integrate Human Factors?
FAA Policies Requiring the Integration of HF in Acquisitions. FAA Acquisition Management Policy Section 4.7 Human Factors states: “Human factors are a critical aspect of aviation safety and effectiveness. Service organizations must assure that planning, anal...
2-3 Why Integrate Human Factors?
HF Benefits. To help ensure that acquisitions will be useful, usable and actually used, it is important to integrate input from human factors specialists and users, starting with the initial stages when a shortfall is being defined and an Operational Needs Ass...
2-4 Why Integrate Human Factors?
Required Confirmation of HF in in Service Review (ISR) Checklist (FAA network user only). The FAA In Service Review (ISR) Checklist (FAA network user only) specifically indicates that, as part of the acquisition process, human factors requirements, plans, anal...
2-5 Why Integrate Human Factors?
Industry Experience with the Value of Early Integration of HF in Design. In addition to FAA requirements that HF considerations should be addressed as early as practical to minimize technical, programmatic, and operational risk (AMS Policy 4.7), input from exp...
2-6 Why Integrate Human Factors?
HF Experiences with the Incorporation of Advanced Technologies. This need to begin integration of HF early in the design process also applies to the application of advanced technologies such as artificial intelligence and machine learning. As noted by Lee and ...
2-7 Why Integrate Human Factors?
HF Perspectives in Defense Acquisition Policies. The importance of effective integration of HF in the development process is further supported by requirements for Defense acquisitions: “HSI [Human Systems Integration] implementation during capability acqu...
2-8 Why Integrate Human Factors?
Important HF Questions to Address During Acquisitions. The Human Factors AMS Lifecycle Checklist identifies: HF questions that need to be considered as part of the Acquisition Management System (AMS) process The AMS stages at which these questions should b...
3-1 Research for Service Analysis
Section 3 deals with the integration of HF prior to approval to initiate the formal Acquisition Management System (AMS) process and covers the topics indicated below. You can page through Chapter 3 to review these topics. P. 3-2: Triggers for developing pr...
3-2 Research for Service Analysis
Triggers for Developing Proposed Acquisition. There are a number of different sources of triggers that need to be documented in order to produce a request for approval by the Joint Research Council (JRC) to start the formal Acquisition Management System (AMS) ...
3-3 Research for Service Analysis
HF Guidance When Proposing Small Acquisition Projects. This can be provided by the FAA Human Factors Division (ANG-C1) or the FAA Planning and Analysis Team (AJM-131 (FAA network user only)). These offices can assist with identifying HF analyses relevant to de...
3-4 Research for Service Analysis
HF Integration When Proposing Large Acquisition Project. For larger projects, significant Research for Service Analysis needs to be conducted in order to prepare an Operational Needs Assessment (ONA) or to define needs and preliminary requirements for a projec...
3-5 Research for Service Analysis
Completing Requirements of In Service Review (ISR) Checklist. Another example of important HF issues that are relevant for consideration during Research for Service Analysis is provided by the In Service Review (ISR) Checklist (FAA network user only). The ISR ...
3-6 Research for Service Analysis
Sample Requirements in ISR Checklist. There are a number of requirements in the ISR Checklist (FAA network user only) that can be addressed in the Research for Service Analysis. Examples are provided below. Item # 6.1.1 Have human factors requirements, plans...
3-7 Research for Service Analysis
Planning the HF Effort. For large projects, there are several steps that are important to ensure that the organization conducting the Research for Service Analysis integrates HF into its work. Step 1. Has the FAA Human Factors Division (ANG-C1) or the FAA P...
3-8 Research for Service Analysis
Specifying Human Factors Activities. A large project should include a focus on workflow, usability, procedures, equipment, workload/staffing, human error and operational suitability. This can include both material (e.g., equipment) and non-material (e.g., proc...
3-9 Research for Service Analysis
Monitoring and Reviewing HF Activities and Deliverables. For large projects, there are several steps that are important to ensure that the organization conducting the Research for Service Analysis effectively integrates HF into its work. Step 1. Has the HF ...
3-10 Research for Service Analysis
Specifying Contents of the Transfer Package. For large projects, the findings from the Research for Service Analysis can provide valuable insights for the stages in the formal AMS process that are not adequately communicated in an Operational Needs Assessment ...