3-8 Research for Service Analysis
            
    
                        Human Factors in the FAA Acquisition Ma...
                             3. Research for Service Analysis (12 pgs)
                        
    Specifying Human Factors Activities. A large project should include a focus on workflow, usability, procedures, equipment, workload/staffing, human error and operational suitability. This can include both material (e.g., equipment) and non-material (e.g., proc...