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7-4 Solution Implementation
Monitoring and Coordinating Contractor and Support Team Activities. The FAA HFC plays several roles in SI: Step 4. Monitoring the contractor HF activities Step 5. Coordinating with the Safety and Training Groups Step 6. Coordinating with FAA Program Manag...
7-5 Solution Implementation
Participating in Ongoing FAA Contractor and Working Group Meetings. The FAA HFC plays several roles in SI: Step 8. Participating in TIMs, working groups, and relevant engineering, development, and management meetings. Reviewing and Approving Heuristic An...
7-6 Solution Implementation
Approving Plans and Results of Contractor HF Empirical Evaluations. The FAA HF Coordinator (HFC) ensures that appropriate HF empirical evaluations are planned and completed. Step 10. Providing input and approval for the plans developed by the Contractor HF...
7-7 Solution Implementation
Observing HF Activities and Approving Contractor’s HF Deliverables. Step 11. Observing contractor HF-related activities, including EUIEs, design reviews by the CHI team and other testing events, providing the Contractor HFC with input based on these observa...
6-4 Investment Analysis
HF Investment Analysis (IA) Inputs for AMS Lifecycle Checklist. The IA tab of the HF AMS Lifecycle Checklist indicates a number of HF questions that should be addressed as part of the IA stage. Examples include: Have the Human Factors implications of each a...
8-1 In-Service Management
HF Activities for In-Service Management. There are two reasons for post-deployment assessments from an HF perspective: To determine whether there are performance issues that need to be addressed To identify opportunities for enhancements of the product in ...
8-2 In-Service Management
HF Post Implementation Assessments. There are a variety of complementary sources to support these HF assessments. One formal component is completion of the In-Service Review (ISR) checklist (FAA network user only). Other methods include: Design and use of a...
8-3 In-Service Management
Potential Post Implementation HF Issues. There are a variety of reasons why HF issues could arise after the deployment of the solution. This includes: Resistance to change resulting in disuse of the product Problems with the software or hardware such that ...
8-4 In-Service Management
Opportunities for Future Enhancements. While monitoring post-deployment performance, opportunities for future enhancements may be identified. Some enhancements may focus on minor improvements in the Computer Human Interaction (CHI) or supporting functionalit...
9. List of Acronyms
AI Artificial IntelligenceAMS Acquisition Management SystemATC Air Traffic ControlCHI Computer Human InteractionCRD Contracts and Requirements DefinitionFAA HFC FAA Human Factors Coordinator Contractor HFC Contractor Human Fact...
10. Contact Information
Support for FAA Acquisitions The NextGen Human Factors Division (ANG-C1) is available to available to provide guidance throughout the FAA Acquisition Management System (AMS) process. Contact Us For further information, please feel free to contact the Hum...
Appendix B. Samples of HF Content
System Specification Document - Sample HF Content
Appendix C. Human Factors Data Item Description (from HF-ST-D004a)
Human Factors Data Item Descriptions (from HF-ST-D004a)